Privacy Policy

This Privacy Policy explains how Ollie Ali LTD ("we", "us", or "our") collects, uses, and protects your personal information when you use PicSheet ("the Service"). We are committed to protecting your privacy and handling your data transparently.

1. Information We Collect

Account Information

When you create an account, we collect your email address, name, and profile information. If you sign in using a third-party service (such as Google), we receive basic profile information from that provider.

Images and Content

When you upload images to create contact sheets, we store these images on secure cloud servers. Your images are associated with your account and are not shared with other users unless you explicitly create a shared review link.

Payment Information

We use Stripe to process payments. Your payment card details are collected and processed directly by Stripe and are never stored on our servers. We only receive confirmation of successful payments and basic transaction details.

Usage Data

We collect information about how you use the Service, including pages visited, features used, and contact sheets created. This helps us improve the Service and provide better support.

2. How We Use Your Information

We use your information to:

• Provide and maintain the Service
• Process your contact sheet creations and exports
• Handle subscription billing and payments
• Send important service notifications and updates
• Provide customer support
• Improve and develop new features
• Ensure security and prevent fraud

3. Third-Party Services

We use trusted third-party services to operate PicSheet:

4. Data Storage and Security

Your data is stored on secure servers with encryption at rest and in transit. We implement industry-standard security measures including:

• HTTPS encryption for all data transmission
• Secure password hashing (bcrypt)
• Regular security audits and updates
• Access controls and authentication

5. Data Retention

We retain your account information and content for as long as your account is active. If you delete your account, we will delete your personal information and uploaded images within 30 days, except where we are required to retain data for legal or legitimate business purposes.

6. Your Rights

Under UK and EU data protection laws (including GDPR), you have the following rights:

• Right of Access: Request a copy of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your data ("right to be forgotten")
• Right to Restrict Processing: Request limitation of how we use your data
• Right to Data Portability: Receive your data in a structured, machine-readable format
• Right to Object: Object to processing of your data in certain circumstances

To exercise any of these rights, please contact us at studio@picsheet.com.

7. Cookies

We use essential cookies to maintain your session and remember your preferences (such as light/dark mode). These cookies are necessary for the Service to function and cannot be disabled.

8. Shared Review Links

When you create a shared review link for a contact sheet, anyone with that link can view the images and leave ratings. We assign anonymous guest IDs to reviewers to track their ratings without collecting personal information. You can delete shared links at any time from your account.

9. Children's Privacy

PicSheet is not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by email or through the Service. Your continued use of the Service after changes take effect constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: